Shipping Policy

Last Updated: 25 October 2026

At SP Cotton Industries, we aim to deliver your orders safely and efficiently. Please read our shipping policy to understand how we process and deliver your purchases.

1. Order Processing

Orders are processed after successful order confirmation and payment verification, where applicable. Processing times may vary depending on product availability, order volume and holidays.

2. Shipping Coverage

We aim to serve customers across India, subject to delivery service availability at the shipping address provided during checkout.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before you complete your order. Any free-shipping offer will apply according to the terms displayed with that offer.

4. Estimated Delivery Time

Estimated delivery times depend on your location, courier service and product availability. Your order may take longer to arrive due to public holidays, weather conditions, courier delays or other circumstances beyond our control.

Where available, tracking details will be shared after your order is dispatched.

5. Order Tracking

If tracking is available, you can use the tracking link or details shared with your order confirmation or dispatch notification to check your shipment status.

6. Incorrect Address

Please check that your shipping address, PIN code and contact number are correct before placing your order. We may not be able to change the delivery address after an order has been dispatched.

Additional charges or delays may apply if a shipment must be redirected or re-shipped.

7. Delayed or Missing Orders

If your order is delayed beyond the expected delivery window or tracking shows an unusual status, please contact our customer support team with your order number. We will assist you in checking the shipment with the courier.

8. Damaged or Incorrect Products

If you receive a damaged, defective or incorrect item, contact us as soon as possible after delivery. Please retain the packaging and share clear photographs and your order details so we can review the issue under our applicable return and exchange policy.

9. Delivery Attempts and Failed Deliveries

Please ensure that someone is available to receive the shipment and that your phone number is reachable. Failed delivery attempts, an incorrect address or refusal to accept a shipment may result in delays or return-to-origin charges, where applicable.